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It used to be that the phrases “time is money” and the “customer is always right” had meaning. We didn’t toss things out that worked for other things just because they were shiner and newer. Clients were not made to work harder for a not quite the same result. Help lines and complaints were listened to and not downplayed. But as corporations grew, seeing innovation as a mark of progress and their clientele grew into large numbers, only the corporation’s time mattered, only the corporation’s concerns mattered and those who had problems became whispers in the dark talking to help centres that could do nothing but parrot the corporate line.
At the end of 2021 unless WordPress keeps the old editor I will end this blog. I have better things to do than rail at a windmill.